Shipping & Delivery Policy
Last Updated: 08 October 2026
Welcome to BEYORG, a beauty, personal care and herbal wellness brand owned and operated by FLEXITRICKS.
At BEYORG, we aim to provide a convenient, reliable and transparent shopping experience. This Shipping & Delivery Policy explains how orders placed through our official website, https://beyorg.in, are processed, shipped and delivered.
1. Shipping Coverage
We offer shipping across serviceable locations in India, subject to courier availability, delivery PIN codes and applicable product restrictions.
If delivery is unavailable for a particular location, customers will be informed during order processing or as soon as the limitation becomes known.
2. Order Processing & Dispatch
We generally aim to process orders within 1–2 business days after order confirmation and successful payment verification, where applicable.
During public holidays, promotional sales or periods of high order volume, processing may take approximately 3–5 business days.
Orders are dispatched through available courier and logistics partners.
3. Estimated Delivery Time
Our standard estimated delivery time is 3–7 business days after dispatch, depending on the delivery location and courier availability.
Delivery may take longer for remote locations or due to circumstances such as public holidays, transportation disruptions, adverse weather conditions or other operational delays.
Delivery estimates are not guaranteed delivery dates. However, customers retain all rights and remedies available under applicable consumer protection laws, including those relating to qualifying delivery delays.
4. Shipping Charges
Shipping charges, if applicable, are calculated or displayed during checkout before order confirmation.
Charges may vary depending on the delivery location, order details and available shipping services.
Any free-shipping offers or promotional shipping discounts will be subject to the conditions displayed at the time of purchase.
No undisclosed shipping charges will be added after order confirmation.
5. Order Tracking
Once an order is dispatched, tracking details will be shared through the available communication channels where supported by the courier partner.
Customers may track their shipment using the tracking number or link provided.
For tracking assistance, please contact Beyorgbeauty@gmail.com.
6. Delivery Attempts & Incorrect Addresses
Customers are responsible for providing complete and accurate delivery details, including their address, PIN code and contact information.
Incorrect or incomplete delivery information may result in delays or failed delivery attempts.
If delivery is unsuccessful, further attempts or return-to-origin arrangements will depend on the courier partner's procedures.
Any applicable additional charges arising from customer-requested changes or incorrect address information will be communicated to the customer and handled in accordance with applicable law.
7. Delayed, Lost or Damaged Shipments
If an order is delayed, lost in transit, delivered in damaged condition or contains missing or incorrect items, customers should contact us as soon as reasonably possible.
Email: beyorgbeauty@gmail.com
Please provide your order number and relevant details, along with photographs or other supporting information where available.
We will review the issue and coordinate with the courier partner where necessary.
Eligible complaints will be resolved through a refund, replacement or other appropriate remedy in accordance with our Refund, Return & Cancellation Policy and applicable Indian consumer protection laws.
8. Order Cancellation & Returns
Order cancellations, returns, exchanges and refunds are governed by our separately published Refund, Return & Cancellation Policy.
Customers may request cancellation before dispatch, subject to the conditions stated in that policy.
For eligible product returns, return-shipping arrangements and any applicable charges will be communicated clearly.
Where a refund, return or replacement is required by law due to defective, damaged, incorrect or otherwise non-conforming goods, customers will not be charged fees inconsistent with their statutory rights.
9. Changes to Shipping Policy
FLEXITRICKS may update this Shipping & Delivery Policy to reflect changes in logistics arrangements, business operations or applicable laws.
Updated versions will be published on our website with the relevant effective date.
Changes will not unlawfully affect orders already accepted.
10. Contact Information
For shipping, delivery or order-related assistance, please contact:
Brand Name: BEYORG
Owned & Operated By: FLEXITRICKS
Official Website: https://beyorg.in
Business Address: Plot No. 516, Aadharshila, Awadhpuri, Bhopal, Madhya Pradesh – 462021, India
Customer Support Email: beyorgbeauty@gmail.com
Customer Care Number: +91 9039861406
Grievance Officer: Dr. Sudha Tripathi
Grievance Email: beyorgbeauty@gmail.com
For further information, please refer to our Terms & Conditions, Privacy Policy and Refund, Return & Cancellation Policy.