Terms & Conditions

Last Updated: 08 October 2026

Welcome to BEYORG, a beauty, personal care and herbal wellness brand owned and operated by FLEXITRICKS.

These Terms & Conditions govern the use of our official website, https://beyorg.in, and the purchase of products offered through it.

By accessing or using our website, you agree to these Terms & Conditions, subject to applicable laws. If you do not agree, please discontinue using the website.

1. General Information

BEYORG is owned and operated by FLEXITRICKS, India.

Throughout these Terms & Conditions, "we", "us" and "our" refer to FLEXITRICKS operating under the BEYORG brand. "You", "your" and "customer" refer to visitors and purchasers using our website.

We reserve the right to update our website, product information and these terms when necessary, subject to applicable laws.

2. Products & Product Information

BEYORG offers beauty, personal care, herbal wellness and related products.

We endeavour to provide accurate product descriptions, ingredients, usage instructions, pricing, quantities and availability information.

Our products may be manufactured by authorised third-party manufacturers and marketed under the BEYORG brand.

Product packaging and appearance may occasionally change due to manufacturing updates or regulatory requirements. Such changes will not affect customers' rights where a product materially differs from its description or fails to meet applicable standards.

Customers should carefully read product labels, ingredients, directions for use and precautions before use.

Individual experiences and results may vary. Product information is not intended to replace professional medical advice, diagnosis or treatment.

3. Orders & Order Acceptance

By placing an order, customers agree to provide accurate contact, billing and delivery information.

Orders are subject to product availability, payment verification and acceptance.

We may cancel or decline an order for legitimate reasons, including stock unavailability, genuine pricing errors, incomplete delivery information or suspected fraudulent transactions.

If we cancel a prepaid order, the applicable amount will be refunded in accordance with our Refund, Return & Cancellation Policy and applicable law.

Order confirmations and important updates may be communicated through email, SMS, WhatsApp or other available communication channels.

4. Pricing & Payment

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, delivery charges and other payable fees, if any, will be disclosed before order confirmation.

We accept payments through the methods available at checkout, which may include UPI, Debit Cards, Credit Cards, Net Banking and other supported payment options.

Online payments are processed through authorised payment service providers.

Customers should not share their banking passwords, PINs, OTPs or CVV details with BEYORG customer support representatives.

5. Shipping & Delivery

Orders are processed, dispatched and delivered in accordance with our separately published Shipping & Delivery Policy.

Estimated delivery timelines may vary depending on location, product availability, courier operations and other circumstances.

Customers are responsible for providing accurate and complete delivery details.

If an order is delayed, lost, damaged or incorrectly delivered, customers may contact our support team for assistance.

Nothing in this section limits remedies available under applicable consumer protection laws.

6. Cancellation, Returns & Refunds

Cancellations, returns, exchanges and refunds are governed by our separately published Refund, Return & Cancellation Policy.

Due to the hygiene-sensitive and consumable nature of certain beauty, personal care and wellness products, voluntary returns for change-of-mind reasons may be restricted.

However, customers remain entitled to applicable remedies for defective, deficient, spurious, incorrectly supplied, misdescribed or otherwise non-conforming products, and for qualifying delivery failures under applicable law.

Customers are encouraged to review the relevant Refund Policy before placing an order.

7. Product Usage & Safety

Customers should use BEYORG products according to the directions and precautions provided on their packaging.

Please review ingredient information and relevant warnings before use.

If irritation or an unexpected adverse reaction occurs, discontinue use and seek appropriate professional advice where necessary.

BEYORG does not guarantee identical results for every customer.

Nothing in this section excludes any responsibility arising from defective products, misleading representations or other obligations imposed by applicable law.

8. Intellectual Property

The BEYORG name, brand identity, logos, original product photographs, website content, text and graphics are owned by FLEXITRICKS or used with appropriate authorisation, except where otherwise indicated.

Website content is provided for personal, lawful and non-commercial use.

Unauthorised commercial reproduction, redistribution or misuse of protected material is prohibited, except as permitted under applicable law.

9. User Responsibilities

Users agree not to:

• Use the website for fraudulent or unlawful activities.

• Provide deliberately false information during purchases.

• Attempt unauthorised access to website systems or other customer accounts.

• Introduce malicious software or interfere with website functionality.

• Misuse BEYORG branding, trademarks or intellectual property.

• Submit unlawful, deceptive or abusive content through website features.

We may take reasonable action against misuse, subject to applicable laws and consumer rights.

10. Privacy & Customer Information

Personal information collected through our website is handled in accordance with our separately published Privacy Policy.

Relevant customer information may be processed for order fulfilment, payments, shipping, customer support, fraud prevention and other disclosed purposes.

Promotional communications may be sent through email, SMS or WhatsApp in accordance with applicable consent requirements and customer preferences.

For details about personal information, cookies and privacy rights, please refer to our Privacy Policy.

11. Third-Party Services

Our website may use independent service providers for payment processing, delivery, website hosting and other business operations.

External websites and services may be governed by their own terms and privacy policies.

FLEXITRICKS is not responsible for independent third-party content beyond its control. This provision does not exclude any responsibilities imposed on us by applicable law.

12. Website Availability & Liability

We make reasonable efforts to maintain website functionality and provide accurate information.

Temporary interruptions may occur due to maintenance, technical problems or circumstances outside our reasonable control.

To the extent permitted by applicable law, FLEXITRICKS shall not be liable for losses arising solely from circumstances beyond its reasonable control.

Nothing in these Terms & Conditions excludes or restricts liability or consumer remedies that cannot lawfully be excluded, including those relating to defective products, fraud or misleading representations.

13. Changes to Terms & Conditions

FLEXITRICKS may update these Terms & Conditions to reflect changes in its business operations, website services or applicable laws.

Updated terms will be published on our website with the relevant effective date.

Changes will not retrospectively remove accrued customer rights or unlawfully alter existing purchase obligations.

14. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the applicable laws of India.

Customers are encouraged to contact our customer support team for assistance with purchase-related issues.

Nothing in these Terms & Conditions restricts the right of consumers to approach an appropriate consumer commission, court or competent authority having jurisdiction under applicable law.

15. Customer Support & Grievance Redressal

For questions, order-related concerns, complaints or assistance, customers may contact:

Brand Name: BEYORG

Owned & Operated By: FLEXITRICKS

Website: https://beyorg.in

Business Address: Plot No. 516, Aadharshila, Awadhpuri, Bhopal, Madhya Pradesh – 462021, India

Customer Support Email: beyorgbeauty@gmail.com

Customer Care Number: +91 9039861406

Grievance Officer: Dr. Sudha Tripathi

Designation: Grievance Officer

Grievance Email: beyorgbeauty@gmail.com

Grievance Contact: +91 9039861406 (Business Contact)

Consumer complaints will be acknowledged within 48 hours and redressed within one month of receipt, in accordance with applicable e-commerce consumer protection requirements.

For further details, please refer to our Privacy Policy, Refund, Return & Cancellation Policy and Shipping & Delivery Policy.

16. Severability

If any provision of these Terms & Conditions is held invalid or unenforceable by a competent authority, the remaining provisions shall continue to apply to the extent permitted by law.